12 requirements of great workplace - business management at its best – or worst!
Do we really know what our employees want from the workplace? If, as a manager, you haven’t asked that question, you’re seriously impeding your ability to retain and motivate staff, raise productivity, and improve profits to the business.
The issue was raised by sales expert Mike Schoettler, who drew our attention to a major survey conducted by the Gallup Organisation. Gallup asked 80,000 managers and more than a million employees about the things that were important to them at work.
The questions have been distilled to a simple 12-point checklist, and our view is: if your staff answer to the negative, it’s probably time for some serious business management training.
Performance management is the key
Each of the 12 questions, below, also reveal the importance of performance management and a continual ongoing interest in staff development.
So here goes:
- Do I know what’s expected from me at work?
- Do I have the right materials and equipment to do the work properly?
- Do I have the opportunity to do my best, everyday?
- Have a received praise or recognition for the good work I’ve done in the past 7 days?
- Does my supervisor care about me as a person?
- Is there someone at work who encourages my development?
- In the past 6 months, has anyone talked to me about my progress?
- Does my opinion count?
- Does the mission statement of the company make me feel my position is important?
- Are my fellow employees are committed to doing quality work?
- Have I a best friend at work?
- Have I had the opportunity to learn and grow in the past year?
“People join companies but leave people”
When people join a business, they’re eager to being part of that business. When they leave, it’s often because of the person they had to work with. The role of the manager is crucial.
If a manager doesn’t understand their role in addressing the needs of staff, then training from an experienced management consultant could help. If managers say it’s all too time consuming, some time management training or some simple time management tips, such as leaving a few minutes free, every day, for staff, might help.
The big bottom line benefits
The figures are compelling. If a work group scores in the top 25% of positive responses to the questions above, the company can expect 56% higher retention rates, and overall profits will be up by 27%.
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