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Customer Service interviews
SEPTEMBER 2009 |
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Tony Gattari, Achievers Group |
| Old fashioned sales techniques won't work any more - you have to provoke your customers into buying. Here's how. PREVIEW » |
AUGUST 2009 |
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Tony Gattari, Achievers Group |
| Don't let your customers down, warns marketing guru Tony Gattari, who says it's too easy these days to promise a lot but deliver less. PREVIEW » |
JULY 2009 |
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Jack Daly, US Sales Coach |
| Quit selling - instead, get your customers to rely on you to help solve their problems. PREVIEW » |
JUNE 2009 |
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Andrew Vincent, Your Business Success |
| Listen and learn: it's a better route to business success than trial and error. PREVIEW » |
JUNE 2009 |
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Tim Reed, MYOB Australia |
| Ignore the internet at your peril if you want to build new client relationships. It's the way of the future. PREVIEW » |
MAY 2009 |
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Tony Gattari, Achievers Group |
| If you're not converting your sales leads into customers, you're throwing money away. PREVIEW » |
MAY 2009 |
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Peter Buckingham, Spectrum Analysis |
| Location, location, location. Three little words that can mean your business will succeed or fail. PREVIEW » |
APRIL 2009 |
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Tony Gattari, Achievers Group |
| Before you stampede off to round up other people's customers, make sure you've got the most out of your own. PREVIEW » |
APRIL 2009 |
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Kevin Panozza, Engagement Matters |
| A happy, engaged workforce creates happy, satisfied customers - and you'll retain both! PREVIEW » |
MARCH 2009 |
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Wendy Berry, Sales Evolution |
| Telephoning customers and new sales prospects is an important part of selling, but often done without a well thought-out plan or much enthusiasm. Wendy Berry, of Sales... PREVIEW » |
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