Feeling grumpy? Tired? Depressed? Well, don't underestimate the impact of your emotional state on the people you work with, warns human performance expert Dr Adam Fraser, who says your mood at work is picked up by those around you from the moment you walk in the door. A bad mood will infect everyone around you. And if the workplace atmosphere is sour, customers will notice. Dr Fraser says it's a serious issue but there are solutions, like learning to "get a grip" on our emotions and, very important, finding out how we're viewed by others.
Adobe Flash Player (version 9 or above) is required to play this audio clip. You also need to have JavaScript enabled in your browser.
|
