FEBRUARY 2010

Boosting Productivity

Lorraine Pirihi, The Productivity Queen

Planning and discipline can contribute a lot to improvements in productivity, with even small changes making a big difference. Lorraine Pirihi isn't called the Productivity Queen for nothing: she's developed a 3-step plan to get business people on the right track. It starts with analysing your time management, and not using "busy-ness" as an excuse for not getting things done. Step 2 is about your people - are they in the right role? Are you communicating properly with them? And step 3 is about systems - for customer contact, tracking and measuring your business processes, and for payments. Keep meetings structured and effective, and look after your health - it's important!