MARCH 2010

Improving The Value Of Business Reports

John Cleary, Blue Chip Consulting Group

How useful is your company's reporting system? Do the people who prepare the reports know why they're doing them, and can the recipients understand them? John Cleary, of Blue Chip Consulting Group, says it's surprising how often the answer is "no". Clear and purposeful reports can be a powerful catalyst for action, and lead directly to improved bottom-line performance. He says the reporting process should be reviewed regularly to ensure that writers and recipients are working towards a common goal, that reports aren't being prepared needlessly or filed without being read.