We hear a lot about employee engagement, but what about employee enragement - the things that drive people to hate their jobs? Author and consultant James Adonis has compiled a list of things people dislike most about going to work - colleagues they don't get on with, lack of recognition and poor communication fill the top places. He says managers are often unaware of the impact they have on people's lives every day, but can do a lot to improve things, even with employees who are negative and filled with bitterness. A sense of helplessness may be the root cause of their problem. James says listening to feedback from employees can be a highly effective way of learning about their attitudes and improving your own. It's possible to change things quickly by changing your managerial style, but it must be genuine, otherwise you'll simply be seen as manipulative.
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