A career in opera may seem an unusual entree to the business world, but Louise Mahler was quick to notice, when she took on a management role, that many managers and executives let themselves down when it came down to presentations and public speaking. Now she runs The Art of Business, helping business people learn how to overcome their fear and use their voice confidently as part of their kitbag of business skills. She says that, as well as in presentations, the voice can be a powerful force in negotiation, customer service and sales.
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