It's all about attitude.. that's the mantra that's helped Simon Beaty turn around the Snooze retail bedding chain and make it one of the most successful franchise operations in the country. He says that getting the business fundamentals right is obviously important, but a strong positive attitude at the top will flow through to staff and be recognised by customers. And, to build growth and lasting success, it's important for leaders to keep challenging themselves: how do I do things differently and better? Simon Beaty's a strong advocate of franchising, and a firm believer that developing strong relationships with franchise partners is the right way forward. He's looking to grow the Snooze franchise from 70 to more than a hundred stores in Australia by making the chain the preferred bedding supplier in the land.
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