For many managers and supervisors, performance managing their staff is something they'll try to avoid at all costs. It takes them out of their comfort zone, potentially into conflict and a legal minefield. But, says lawyer Joydeep Hor, of People and Culture Strategies, that's usually because they haven't been given the training and skills that the law requires. He advocates a holistic and integrated approach, seeing performance management as part of an employment and staffing policy that's underpinned by the values of the business, and carried out consistently and fairly.
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